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  • Worst customer service I have ever experienced!! If i could give them a negative 5 stars I would! I ordered a gluten free pizza with eggplant and when it arrived, the eggplant was breaded. I called to explain that I have a gluten sensitivity and cannot eat the breaded eggplant which is why I was ordering a gluten free pizza. Duh!. When I ordered the gluten free crust, no one told me the eggplant was breaded and it does not state that it is breaded on the menu. The manger Hawkins told me there was nothing he could do for me. He refused to refund our money or remake the pizza. I asked to speak to the owner and he refused to let me speak to the owner or even tell me his name. I was in total disbelief and completely shocked by their lack of customer service. My husband called back a few minutes later and spoke to someone else. He asked for a refund which they would not provide but stated they would now remake the pizza. My husband decided to not eat his pizza and wait until my new pizza arrived so we could eat together. They NEVER delivered my new pizza, they simply did not show up. We live literally 1 mile from their store and waited over 1 hour. We called back to ask for a refund again and they were closed for the night. Are you serious?? I will NEVER eat at this place ever again!! Hawkins should be fired and the owner should learn how to treat customers.
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