Just picked Helen up from her second spa day at The Spaw! Lilac is Helen's regular groomer now. My only regret is that I didn't start bringing her here sooner. She's always so happy going in and coming out of her spa days. When I dropped her off she wasn't skittish because Lilac's assistant put her at ease. I love the never-ending attention to detail, the environment, and the fact that Lilac is passionate about what she does. It makes all the difference! Helen can't wait till next month to go back!