When we arrived to pick up our orders we were informed that the online order system was down and we would be getting a refund! It would have been nice if we would have been told prior, to driving to get our lunch! I placed my order before 9AM for pickup at 11:40AM, this would have plenty of time for some to reach out and let us know the the system was down! I spent 30 minuets of my hour lunch break driving to SkinnyFATS and then had to go somewhere else to get lunch! I love SkinnyFATS but this will be the last time I buy from this location! I've had other issues at this location also!