Wow...had some time off work, made an appointment and the cleaning couldn't happen because xrays are refused? I get that it's an amazing diagnostic tool but it comes with risk and it's still my body and I can choose what goes in/on/over it. I've NEVER been sent out of an office: medical provider or other professional because a service was declined. It's like you don't want to make money. oh, wait...it's because you want to charge the people who do come in lots of EXTRA money for stuff they don't need and you want to leave spots open for them. I should have thought twice about a dentist that had immediate openings. I got the feeling from who I talked with at "corporate" who answered the phone that this wasn't really that professional of a place...I should have listened to my gut. One star rating for no business from 3+ members of my family!