I took my dog to Dr. Ortiz last year. She ended up passing, but I'm 100% sure there's nothing that could have been done to save her; she had an incredibly invasive hemangiosarcoma. The only con? The clinic doesn't have extensive diagnostic equipment for complicated situations or surgeries. Other than that, this is a great place. Dr. Ortiz genuinely cared about both me and my dog. He took time out of his day, no matter what to take my calls, explain everything, and try to give me options. He was aware I couldn't afford AVets, etc., no matter how much I loved my baby. He gave her the best care, and I know she was in great hands.