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| - We eat here a lot mainly due to the fact that this is the best Vietnamese in the deep SE (in my opinion). The food is delicious, the portions are big and the prices are good. As far as the service... well yeah, it's not very good. I will say first that in several years of eating here (both take out and dine in) once a week, they have never forgot our order or brought the wrong thing and 99% of the time we order within 2 minutes of sitting down, are brought our appetizers almost instantly (salad rolls or spring rolls) and our meals 5 minutes after that. They usually tell us to pick a table (or sometimes just point to a table), aren't overly friendly and never ask how your food is or if you need anything else with your meal. At times this place can get very busy and there is quite a lot of seating in there. It does seem hard to get a drink from them some of the time because they don't ask if you want a drink. We make a point to order a drink at the same time they take our food order even though they don't ask. They've been known to bring our bill right after our food arrives even though we didn't ask for it and at other times not bringing it at all. Like many Vietnamese restaurants (or hole in wall Asian café style restaurants, which are in my opinion always the best) it is expected that when you are finished, you should come to the till. This is pretty normal to me and it doesn't bother me. Honestly, I would not come to any Vietnamese restaurant to celebrate something or with a large group of people expecting engaging service just as I wouldn't go to any upscale restaurant wearing sweatpants on a Monday night for quick take out. It is one small somewhat healthier and very delicious step up from fast food for me. I come here expecting to be in and out in 30 minutes and paying less than $30 for an appetizer, two entrees, and iced coffee with condensed milk and a pop (our typical order). If this were a much nicer, pricier restaurant such as Catch or Murrietta's (neither of these have bad service at all, just an example as well as 2 restaurants I really enjoy when splurging) that had 5 star food but terrible service I would probably give it 2 stars. Service is very important at those restaurants, I am usually there for 1 1/2 hrs and spend over $100 for a dinner for 2. Service just ain't a big thing for me at any viet restaurant and therefore it only docks one star off the rating leaving with 4 stars.
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