I have been coming here for laser removal for a year, to use a groupon. Now....I love the owner. We get along great, I think she is a brilliant woman, but horrible at business. In 1 year, I went to 2 locations, 3 appointment cancellations and through 3 laser techs. I am standing outside their current location, locked out, with no one here for my appointment. The place is being boxed up, as I'm sure they are moving again and no one is answering any of my messages. I am extremely disappointed.