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| - If I could rate this place negative stars, I would. I had a similar experience to other reviews in terms of customer service. My husband and I ate here for the first time. I ordered several different sushi rolls to share. When the sushi came out, the fish was pureed and the texture was not pleasing to the palate. I began explaining to the server that I did not know that the fish would be served like this but was met with an aggressive voice. I kept the food and attempted to eat it, but even the veggie tempura roll, which had no fish, was not good. Both my husband and I felt that we simply could not eat the sushi.
My husband called the waitress back over and explained that the sushi is not very good and we could not eat it. She became even more aggressive, stated that she was going to get a manager. She went over to a woman at the hostess station and was talking about me in plain sight. It was obvious that this was going to be problematic. The woman came over and was immediately aggressive. She stated that I got the food that I ordered and I should have asked how the sushi was made and that we would pay for half. She became so aggressive that I had to ask her to stop speaking to me unprofessionally and stated that I would be placing a review online. She eventually left the table following my pleas for her to leave. I expected that she was a manager, since the server stated that she would get a manager, but then she stated that she would get a manager. I never met the manager, but this women who was neither a manager or our waitress returned to the table stating that it was removed from the bill but left the sushi at the table.
After 10 minutes, this woman returned clarifying that we did not want the sushi and removed the dish. It seemed as though they felt we were trying to get free food and would then eat it once it was removed from the bill. It was beyond their ability to accept and recognize that in comparison to other restaurants in town that their food is subpar.
The waitress then went to the kitchen and was complaining about me so loud that I and everyone else in the dining room could hear her. I could not get out of this restaurant fast enough. I will never go back and would advise going to KoFusion, Sushi Kame, or My Thai for quality sushi and professional and kind service. If money is tight, try buying your sushi grade fish at AmKo and in the comfort of your home, experiment with making your own sushi rolls. If you would like to create the same experience as Oishi, put your fish in a blender with bland sauce, roll it in half cooked rice and have someone berate you through the entire process.
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