After 10 years of being a customer here and paying top dollar for service and labor, I am no longer coming here for any service or even to purchase a Toyota ever again.
The charged me once for an air filter & I caught it before I left. I was mad so they gave me a free future oil change.
The kicker for me was this: My older 4Runner was in an accident so I purchased an older Lexus but was taking it here for oil changes instead of Lexus where they charge double.
I guess Findlay got tired of doing this and they told me from now on it was going to cost me $60. For an OIL CHANGE. Not Synthetic oil or anything.
Goodbye Findlay ..
Enjoy less customers.