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| - I was part of a group that went to the Great Taste of the Midwest. We made reservations for Saturday night here. Based on our experience, we'll probably use this hotel again in the future.
The staff here was fantastic! We arrived early on Saturday morning around 9:30 AM. We were hoping to be able to check in and put our luggage in our rooms before heading to the Great Taste. Shannon at the front desk was able to get us checked in and into our rooms, even though normally check in isn't until 1:00 PM. We had pre-arranged a shuttle to take us to a local brewery where we could catch another shuttle to the park where Great Taste is held. Due to an issue, the shuttle from the hotel was late getting to us and we missed the shuttle from the Brewery to the park. Even though the park was outside the range they normally go, they took us directly to the park and even made arrangements to pick us up when it was over.
The rooms and the common areas of the hotel where clean. The pool and hot tub were nice, one of my friends thought the temperature on the hot tub was a little too hot and another thought the chlorine in the pool was a bit on the strong side. The only problem I had with the physicality of this hotel is the parking. For a hotel this size, there was surprising little parking. I know they had events going on in some of their banquet rooms, modeling auditions during the day, a wedding in the evening. As a hotel guest, I should not have to hunt for a parking spot AT the hotel I'm registered and then end up having to park at a neighboring business because there were no spaces available at all. This happened to us twice. Once when we arrived, and then later in the evening after we left to go to dinner.
The rooms had sleep number beds in them. I was kind of excited about this as I had wanted to try one to see what they are like. Unfortunately for me, there were no instructions on how to use it, and then there was the problem that my bed was broken. I couldn't change the number, but I didn't find this out until late in the evening and I was ready to just go to sleep. My bed was hard as a rock. I couldn't read the display, but I swear that it was set at the number that was equivalent to concrete. The shower in our room was nice. I will tell you that they have some serious water pressure. If for some reason you are adverse to using soap, no worries... the water coming out of the shower head will not only blast the dirt off of you, but it will also exfoliate you as well! For the record, I find this to be a good thing.
The complimentary hot breakfast they serve in the morning is okay. Sunday morning we had Eggs, sausage, waffles, toast, cold cereal, fruit, OJ, coffee and milk. Nothing really to be all that excited about. But it was free and for free you can't complain. Just be wary of the shirtless guy coming from the pool to get his breakfast.
Overall it was a good stay; I just really wished that the bed had worked.
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