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  • I think your experience at Rainbow Nails really depends on who you get. The first time I went, my gel manicure looked great, and the manicurist was very friendly. Unfortunately, after the experience I had today, I won't be going there again. I believe they had someone training, who trimmed my cuticles. While she was slow, and did not speak to me, she at least was not rude. However, once my nails were ready to be painted, another woman came over who was just unbelievable. She didn't actually speak to me all, no attempt at small talk.... not even a hello, I am going to paint your nails. Rather than use words, she communicated by grunting and waving her hands and pointing. At first, I thought this was because she did not speak English well, so this manner of communication was tolerable. Then, my friend mentioned something about going to Key West, and my manicurist perked up and started speaking with her in English! She told my friend all about her vacation. While she spoke with my friend, she did not make eye contact with me once. When her conversation was over with my friend, she went back to my nails without saying a single word to me. When she was done, she didn't even say all done, or keep your nails under the light for five minutes... she just walked away and started working on someone elses pedicure. While she worked on my nails, she sighed loudly many times and seemed annoyed. She was rough and just plain rude. I would tell you her name if she had actually told me... but like I said, she didn't speak to me the entire time I was there. She is short, thin, older with penciled in eyebrows and 5 inches stilettos. I was so frustrated because my friend who was there had a very friendly manicurist. Her manicurist spoke to her kindly, and did a great job on her nails. She gave her extra lotion, and rubbed in cuticle oil to her dry nails. I got none of this. After I got outside, I looked more closely at my gel manicure, and it wasn't even done well. The edges weren't filled in, and the bottom was splotchy. Another uncomfortable thing about this place, is that the owner is there, just constantly chatting with staff loudly. It feels like I am sitting in someone elses living room, and I can't even understand what they're saying.
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