Dropped off 1 silk blouse for cleaning. No special requests. The total was $14.26. My husband had picked up the item for me so he didn't think to ask. Thinking there was an error in the price, I called. I ended up speaking to the owner. Not only was he short with me, he pretty much told me to stick it. I have never seen an owner of a company who would talk to a customer that way. I will continue to drive a little farther to get the shirt cleaned for $4.39