I must say that I will no longer visit this location for numerous reasons:
1. A blond women on the sales staff ( heavy set in a black polo) rudely interrupted a conversation I was having with a friend while waiting for my gelato, just to ask what my plans were for the day . I was so taken aback, that I had to have her repeat her request.
2. I placed my order with a young helper and even while I was still having a conversation with this employee, she interrupted the employee to ask me what I ate for lunch also this same women in the black polo continued to try to talk me into a larger portion with a different gelato selection. Why can't I just receive what I request. I did not ask for recommendations.
3. I also have a gluten allergy and on a separate occasion a cookie was accidentally placed in my gelato. When I pointed it out, I was asked if it was ok if it was just "scooped" out. The person who asked told me she was a manager and owner.....what customer service from an actual store owner?! Is this how they train their staff.......what if They serve an allergen to a child?