Excellent service all the way around. Scheduled online to take it to the Carrier dr. location, after a rock/bolt cracked the windshield on 485. (I notice this has happen to someone else on 485 so may be due to the construction). Upon checking in ahead of my scheduled appt time, Dave a technician promptly came out very professional and introduced himself and we proceeded to do a walk around as he inspected my car and explained how the process worked and all they were going to do.
He gave me a estimated time of completion and I waited in the waiting area which is also clean and spacious. They completed the work ahead of schedule and then explained in detail the work accomplished and I needed to wait a few more minutes to allow the cure time which was no problem. Also other employees when they walked by would speak or wave which is nice nowadays as this really does add to GREAT
customer service. The work was OUTSTANDING and my experience at this location was top notch! I would highly recommend this place!!