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  • I purchased a groupon for the 90 min ashiatsu massage. The massage was great, but it would have been nice to have gotten the full 90 minutes. So this is how my experience went, I called them 10 minutes before my appointment time to let them know that the parking lot was full and I could not find a spot, I asked if I could park in one of their reserved covered spots and they said I had better not as the Dr. might have me towed. So I drove around until I finally found a spot. I got inside 5 minutes after my appointment time (very busy parking lot) make sure you get there 15 or 20 minutes early so you can compensate for parking and form filling as not to have it shaved off of your appointment time. They had me fill out paper work and put me in the room. The therapist left me in there for 5 minutes, at this point looking back I was already 15 minutes into my massage time. I received my massage It was great and the therapist pleasant, but 5 minutes before my time was up the therapist concluded the massage. So I have to wonder, If I were to have payed full price and not purchased it via groupon, would I still have been shorted time? Either way I find it a poor business practice to offer a massage of any length and not give the full time stated. If you only do a 70 minute or 80 minute massage let people know that is what they are actually paying for as to not be misleading. After the massage was over and I went to drink my water in the reception room I was greeted by the receptionist who then tried to get me to give them my insurance information. After just receiving a massage the last thing I want is to be grilled for insurance info on a massage I had already paid for. I think it more appropriate to ask if the client would like to schedule another massage and then give them the option of furnishing that kind of info either over the phone or at their next appointment. All and all the ashiatsu massage is a fantastic modality, it is deep and gentle at the same time, I'm not sure if it is only done to the back of the body but when I was turned face up I was given a mediocre mild pressure massage for the remainder of my time. I would get another ashiatsu massage, I'm just not sure if I would return to a chiropractic office to receive one.
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