I have never, I mean never NOT tipped.... until I went to Spazzi Nails. Went for a pedicure and the paint job looked like a 5 year old did it. I pointed out I had nail polish overflowing from my toenails onto my cuticles and skin and they looked at me like I was nuts. What happened to the customer is always right? Princess Nails across the street (in the Walgreens center) is MUCH better.