I read great reviews, but Andra exceeded my expectations. I got an appointment within just a few days of calling. Andra is so personable, professional, and great at explaining things. She made sure I understood exactly what she was processing and was open to any questions I had. She made the entire process easy! She even sent me on my way out with a box of my favorite Girl Scout cookies and pens! Both of these were an added bonus to Andra's knowledge and charm. I would highly recommend her to anyone looking for tax assistance!