I won a gift card to this place some time ago.
Went there today, pizza was really good.
However, I witnessed a situation that was handled poorly and thought I would share.
Elderly couple used a $7 coupon for dine in only for diner menu, they were given dinner menu's, not lunch and when asked to apply the coupon the said it was for lunch only.
Back and forth for 15 mins until the couple got upset and said, fine, paid full and left.
I finished and said to the snot greater up front, "not intended for you but thought you all handled the poorly". Snot said how so, I went to explain my thoughts and she yelled at me while walking away saying I'm not the manager.
Manager never make his way to talk the to couple.
I did hear them all laughing in the kitchen about the episode. Try treating the elderly with a bit more respect, they earned it and all over $7. Assuming thy will not be back nor I. To bad, damn good za.