I would give this 0 stars if I could. I have been a blacklisted renter and no one will tell me why. Apparently something occurred in 2014, that made them put me on their do not rent list. However, in 2015 and 2016 I was able to clear the issue and rent. This year I am not able to. I was told to call the 1800 number to clear the issue. I called and was told that I needed to talk to corporate to clear the issue. I asked to speak to someone in corporate and was told that corporate would call or email me if they want to discuss this with me. I have no idea what happened or how to clear the issue.
Update: The local Manager Joy was able to clear the issue with corporate. I still don't know exactly why I was blacklisted but at the moment, I am currently cleared and have updated my review to 2*. 5* for Joy and 0* for the company for not being helpful. Split the difference and round down.