We get consistently good service at this restaurant. The food is usually pretty good, but avoid the meatball burger. Way too much oregano and very salty. Also, I'm not a fan of the onion rings even though they're very popular. If you can, go on Wednesday and get two free, fresh cookies! Definitely my favorite thing about this place. I will say the Max and Erma's in Canton is better both service and food wise, but this location is perfectly serviceable.