I am absolutely amazed. I just got a kitten. And I was very worried . I came Into the vet for a check up, WHICH WAS FREE ! The beautiful assistant at the front greeted us right away and was very quick about getting our information. I sat down for about 5-7 minutes . In that time we received a care kit for my new kitten which included pamphlets about everything I needed to know and common questions and tips . (For someone overly worrisome like me this was extremely helpful!) we didn't even ask for it !! It also included a good sized sample food for him and a treat toy , also a wipe for his comforting. They took a picture of him and made him official and the Doctor called us in right away and was so loving and helpful. Covered all the areas we had concerns about , and kept a positive attitude from beginning to end . This was such a quick, amazing first experience to the vet and we are very thankful ! The team at this hospital is very professional and genuine !