The skinny black girl that was taking orders yesterday 11/04/17 in the afternoon between 5-530pm. Messed up my orders. I have to keep repeating my orders at the top of my lungs so she could hear. I speak clearly and loudly and she still messed up. I ordered 2 hot large caramel macchiatto. She still put 1 large ice CM. I keep repeating HOT well when i picked up my orders it was still cold coffee. They had me waiting at the reserved drive thru parking space. Ive never had to shout at the order screen. I had to let her repeat my order. Very slow. Whoever she is needs to get fired. If she can't handle the drive thru let her be a cashier at the front. Asap!