My experience here was pretty bad. I went in to see Keesha Kaplan weeks ago and just got my prescriptions yesterday. I have been in a merry chase for the past few weeks, calling my insurance, the clinic, and the pharmacy to no avail. The Clinic did not fill out a PAR to send to my insurance and my medications were out of this world expensive. They also didn't offer me any manufacturers discount cards. I expected to pick up my prescriptions, well, weeks ago, but I expected them to be ready yesterday after speaking to a NA the prior day who told me they'd be available at a different pharmacy of my choosing (I was tired of dealing with the one they referred me to)...I called the pharmacy while I was en route..........nooooooo prescriptions....my information was never forwarded. So, after weeks of offering grace I filed a complaint yesterday...and let them know that I was going to. Magically, my prescription situation was figured out. (Why couldn't they have fixed it weeks ago?) But it was not fixed before I made the complaint. Cut to this morning, the NA I spoke to got the complaint that I filed and tried to leave a message on my phone as if she had fixed the situation before I filed the complaint and explained it to me in the voicemail as if I'd forgotten (the phone call that took place after my complaint) and filed a complaint anyway...She didn't realize I filed the complaint before she ever called. I filed another complaint about that offensive message and promptly switched my provider and clinic. This situation was utterly ridiculous and I don't recommend going to this specific office or seeing Keesha Kaplan or the nursing assistants at this facility. I was even more displeased to read through these reviews and see that the exact same situation has occurred with other people. I don't even Yelp...this is my second review ever, but the kind of negligence that I feel I was treated with was worth mentioning. Please do not go to this LVSCC location. You'll be better off.