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  • Traveled to Vegas to see Rod Stewart on our 16th Wedding anniversary. Rod Stewart was playing at Caesar's Palace, this hotel is close by. The room was ok but old, the long walks thru the casino to get anywhere was full of smoke from smokers. We asked the clerk at the checkin counter where there was a fine dining restaurant, she advised the Cortez Room, there at the Gold Coast Hotel. The meal at the Cortez Room was hands down is the worst meal we have ever had in Las Vegas in the 35 years traveling there. We had to send ever item back, change our order, because we could not eat what was being served, The menu it self was very old fashioned, nothing healthy. The staff just kept taking it back. We observed numerous tables doing the same. There was nothing served fresh, only frozen and microwaved. The manager only comped half the meal. We also complained to head of the food and beverage department. This manager took our phone number and said he was going to contact us the next night to make it right, but never contacted us. The price of the meal was very expensive for this horrible menu. I even got sick the following day. I will never stay at the Gold Coast Hotel again. You can not say that you get what you pay for, because in Vegas, the bar is usually set a lot higher, for less.
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