If I could I would rate this place with 0 stars. I pretty much had a horrible experience. It first started when I called on a Wednesday asking about their closing time, the guy on the phone was really nice and professional and said 9 p.m. which was great as I ended work late that night. I make my way from Verdun, which is not next door, to find out the store was closed. What a bummer! I figured the employee on the phone must of had a long day and thought we were already Thursday. I decided to go back on Thursday night. I was so happy to go get some advices as I heard so many great reviews from this place. I have very basic knowledge of photography but I had managed to make a thorough pre-purchase research online. I get there requesting to see a camera they had listed online, the employee flat out tells me they don't have it, they only have the model higher up in the line which was twice the price!!! I politely informed him that my budget was small, I'm not a professional and all I was looking for was a good compact with a wide angle. He went and picked-up a Nikon compact that had terrible reviews and a defective flash(broke easily) according to many online reviews. I tried to pointed out asking him about the fragility of the equipment. He simply flat-out said I only have this camera for you, you take it or leave. Well guess what? I left swearing never to come back ever again!
I get it, I'm no connoisseur and I probably would have been a small commission that night; nonetheless, I'm a customer and I deserve a good service. I was hearth lightly going in to get advices and most likely buy my first camera. I was so put off by the store employee that I will never buy anything from them. The employee was a chauvinist which I think is ultimately detrimental to the business. Instead of passing down his knowledge and passion for photography he simply looked down on me. Who knows? If he had acted differently he might have piqued my interest more and created a loyal customer.