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  • I wish I could give this store 0 stars. I visited this store on 6/27/17 at 4:43pm. The store falsely placed a sign indicating the the 24 pack 2oz bottles of ready to feed Enfamil was on sale, buy one get one 40% off. I checked out and proceeded on my way. I live in the south hills of PA and this store was an easy hour from my home. I visited this store as the store closest to me does not sell the cases on Enfamil, only the individual boxes. Upon arrival at home I noticed that my receipt showed that I paid full price for both cases of Enfamil. I contacted the store and was immediately placed on hold for at least 10 minutes while the sales associate went to check the sign that was out in front of the Enfamil cases. When she returned she advised that the sale was not for these cases but for a 24 pack of 8oz bottles which were a few shelves away. I specifically grabbed the two cases directly behind the sign to make sure I was grabbing the correct items to avoid such issues as this. When I asked to speak with a manager regarding this false advertisement, the laughable "manager" Mary Anne had taken the call. This woman proceeded to speak over me, sarcastically speak to me and ultimately disconnect the phone on me when I simply asked her to verify that she had taken my information (name and phone number) correctly. I cannot begin to explain the level of unprofessionalism shown by this "manager". She did absolutely nothing but pass the buck off to the store manager who is supposedly returning my call tomorrow, which i anticipate greatly. Before visiting this store heavily consider taking a drive to either west Mifflin or south hills, they will at least treat you, a paying customer, with the respect you deserve. And to the store manager at Monroeville, do yourself a favor, to avoid future occurrences, have Mary Anne review your corporate policy on customer service and professionalism or simply hide that troll in the back and strip her phone privileges from her.
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