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  • Tried calling them 2 days ago to set up a service appointment. The phone system was apparently down so I spoke to Wanda via their online chat system. After telling her that I had a recall that needed to be serviced, she then asked what color I was looking for. Huh??? A short time later, a salesperson named Jeff called me and left a message asking if I was interested in buying a vehicle. Again, huh??? I called Jeff back and left a message saying that I needed service not sales and asked him to forward the message. I then contacted a Michael H via their online chat to say that I was very disappointed in the communications because they put me in touch with a salesperson and not service after repeatedly telling them otherwise. I asked him as well to have the service department contact me. By the time they called me back, I had already scheduled my appointment elsewhere.
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