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| - THIS REVIEW IS FOR THE SERVICE NOT THE SUSHI...sushi was actually pretty good!
Being busy is never an excuse for poor service. And poor service we did receive. Funny enough, we sat at the bar, where you usually get great service, given that you're right in front of the bartender and sushi counter.
It was a Saturday night, and yes, it was busy. We waited about 40 minutes for a table, which was fine, as we went down the street to grab a beer while waiting. A couple minutes after we sat down at the bar/counter, we were ready to order drinks. It took the waitress/bartender about 15 minutes to take our order...she kept saying she would be with us in a minute after we flagged her down.
Ordered drinks along with some rolls. After 15 minutes or so, we still did not have our drinks. We asked and the waitress said they would be right up. To our surprise, our rolls came out and still no drinks! Halfway into eating, we asked about drinks again and said to just forget them since we'd be finished eating by the time they came out, at the rate they were going.
The bartender/waitress kept telling us she was "SO BUSY" every time we asked for something. Really? Not even a genuine apology. And who tells their customers they're super busy and expects that to make everything ok? Really? I hope the manager/owner reads this review and reconsiders who they hire, how they train, and how they run their business.
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