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  • This restaurant left me with a bitter taste in my mouth - not from the food; but rather from the inattentive and rather arrogant staff. Don't plan on dropping in without a reservation as you will be treated as a second-class citizen or perhaps worse...a leper. At 6:30 with at least half of the tables open, I was informed that we could only sit at the bar and that if we did so we would need to "be gone by 8P". No one was sitting in the bar and we attempted to sit off to the side to avoid sitting along the main portion of the bar which was very cramped near a stairwell and the hostess station. We were informed we could not sit at the end of the bar as some of the seats were reserved. We ended up sitting at the other end of the bar and were told we needed to move down one seat because they were keeping that seat for "singles". The two bartenders were disengaged and really were more concerned with prepping for the evening. I travel frequently and usually find that the bar staff is much more friendly and wanting to engage their patrons. Not this place. They seemed "put out" that we would be ordering dinner. I also got the impression that the bartender was rather irked by the fact that I decided not to drink alcohol. DUH - have you heard about DUI's. Downtown Toronto is crawling with police this weekend due to Grey Cup. The menu is rather limited and seems to really be more tailored towards those diners looking for she-she, foo-foo menu items. With that being said I would rate both of our entrees about a 6 or 7 on a scale of 1-10. This is a relatively new restaurant (open less than a year); and from someone that has been in the restaurant/hotel industry for 30 years, this establishment could benefit a lot by embracing their patrons and making them feel truly welcome. We were not left with that feeling. Most restaurants that fail do so as a result of poor service and a staff that doesn't truly engage their patrons and create great experiences. This is how you build a following...in additon to a fine menu.
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