With the exception of a few employees at this particular location, the customer service is horrible. I have been in many times and gone to get help from employees just chit chatting at the front lanes. To my surprise they were no help and didn't bother to call anyone in the department I needed help in. I try to give people the benefit of the doubt, but when you don't even try them shame on you. I recently bought a deep freezer and was trying to get information on its delivery but was given a run around before finally going off because they had me in a holding pattern for 15 minutes . I'd rather just return and buy from else where than deal with such awful customer service. Steer clear and spend your time and money elsewhere, preferably somewhere where you can actually be helped.