I walked into the store at Mayo and the 101 today with my husband and daughter as we are in need of shutters, blinds, and drapes for our new home. When we walked into the store, the grey haired female clerk was on the phone with the phone provider trying to figure out who had called the store earlier. After not being greeted and waiting in the store for 15 minutes - we left with our thousands of dollars of potential business. I wanted to make your company aware of this as there was no one else in the store and our business would have most likely been welcomed. She could just as easily called the phone company back to resume her recon mission after we had left. This was extremely poor service.