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About: http://data.yelp.com/Review/id/IAq1eATFiXO2uO4ksDo10A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-28 00:00:00 (xsd:dateTime)
itemReviewed	Chateau Café & Cakery
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	The food and service upon pick up was good. It was my experience up to this I'm writing about. I have never been. Ive never been to this part of the city in all honesty. I am down here now for temporary work at a near by facility for a few months. Part of my job is to find and order lunch for our "office". I had called this place A DAY before and asked #1. Was the online menu correct #2. Do you take larger orders? Roughly 10 people. Answers were yes and yes. I called to order lunch the next day. I got a slight bit of attitude when I stated "its a little bit of a larger order if you'll be patient with me." As I start to list off items (nothing off the menu. no changes or substitutions on anything.) to feed 11 people I start receiving more and more attitude with each item. At one point I was told "if you need to place a large order you need to call the night ahead." (this is nearly impossible bc in OUR office setting you can't get an order in a day before. Just how our place works.) However, I remained super nice and continued with the order. One of the last items was a breakfast sandwich (that came with scrambled eggs) and just asked for an extra side of scrambled eggs per a co workers request. The guy acted like I was an idiotic douchebag. "Well thats going to have to cost you the entire price of a breakfast sandwich. This isn't a diner." At this point the order was placed and I let the gentleman on the other side of the phone know "Just so you know, sir. I called yesterday and asked if you'd take a lunch order for about 10 people and I was told it was no problem.".... He snapped back with "well that person obviously doesn't work in the kitchen." First, I don't care. I don't care about your work drama and lack of kitchen help being able to handle 5 salads and 6 sandwiches. sarcasm Secondly, I called the DAY BEFORE TO AVOID this issue and attitude and the staff dropped the ball. I, as a customer, should never have to receive the attitude and heat for placing a lunch order for our crew, especially when I CALLED THE DAY BEFORE to be clear on this issue. Sadly, our crew will not be returning to have lunch. Its unfortunate that this establishment cannot handle a 'to-go' order for 10 people.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amber

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