I am not a fake reviewer. I have been treating with Misty and Nicolas for at least 4 years. I have had a history of lower back problems and she has prevented me from having issues for the last year and a half. They are both kind and treat everyone like they are special. I go at least 3 times a month and I also get a massage there as well. I have not receive any "complimentary" service for my review. The staff knows me by my first name and has areas created me with respect. To my knowledge Randy B. has never stepped foot in to the location because I have never seen him there.