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  • Absolutely terrible. I had been to Hopcat before, and after sending a dish back twice due to errors, I hadn't been back for over a year. I thought it was time to give them another shot. I went in today for a bowl of cheese soup. I was seated rather quickly, and my waitress came over to take my order. Bowl of cheese soup, no croutons, and a Diet Pepsi. Simple enough, and my expectations were rather low: quick turnaround and accuracy. It literally took 20 minutes to retrieve a bowl of cheese soup. When it arrived, my waitress apologized for the long wait. It was cold. About 5 minutes after receiving my cold food, my waitress asked how everything was. Not having time for them to "make it right", I opted for getting the meal over as quickly as possible. I figured it will take about as long to get my bill, so might as well get that clock started sooner rather than later... This is pathetic. A bowl of soup should be the quickest turnaround on the menu, and Hopcat failed miserably. At least they are consistent. Save your money and find somewhere else to dine. Fa-real.
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