Wanted to write one more review. I took advantage of the exchange policy because I was not happy with the bed I got. Labis, who helped me was very helpful and kind. The process was very fast once I found the bed I have now. The 120 day exchange really is nice to have if you don't like what you got and they were not dragging the bit on returning it. It was no problem and I did not have to go through all kinds of people.