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  • We had been wanting to try out Caesar's palace for some time now, and on our spontaneous trip over the weekend, we finally got to. It was a great choice, as we were given outstanding customer service and were made as comfortable as possible. First off, we were lucky enough to have Nayel help us with our super early check-in at 10 am, which I might add, only cost us an extra $30! That was awesome. What was even more awesome was that she gave us a free upgrade from the Roman Towers to a luxury room in the Augustus Towers. Score! Sure, there were two beds and it was smoking - but that's fine with us since it was such an amazing upgrade! When we stay at Caesar's Palace next time, we are definitely going to look for her to help us again. In addition, the room was gigantic, with both a large tub with jets, as well as a separate shower. The beds were spacious and comfortable. We were warned about the motion censors on the food and beverages in the room, but one of the items had already been opened and moved. We let them know about this at the end of our stay, and they didn't charge us. Everything was spotless and neat. We had a great view of the strip from our side room on the 25th floor. It was also delightful to have the cleaning staff greet us as we would come down the hallway. I'm not used to staff being so friendly! It was great! I'm looking forward to coming to Caesar's Palace again.
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