Not only was the place $20 less than anywhere else I went for an iPhone front LCD screen repair, but I was able to give them my phone and they changed it right in front of me in a matter of 10-15 minutes. Another phone repair store i visited before this place told me that they couldn't do it for some random water damage reason. Itechs said that was silly and they did it for me right then. Definitely recommend and I will definitely be back. Based on the bad reviews, it looks like you should call ahead. That's what I did and no problems.