This review is based off two visits back to back. The first time the energy in the air was amazing. The staff seemed to want to go above and beyond to help and offer suggestions . It was also their 1 yr anniversary. The 2nd time I went, was the following day. It was completely different. It was like walking in any other nail place. The service was average-good. Both times were a bit on the pricey side for what they were offering. So overall, my experience wasn't bad, but I feel there are better places out there.