I am a HUGE Starbucks snob. I am a gold member until death.....I spend far too much money LOL But, when you find something you like, you do it over and over and over. Kinda like fair fries. Anyways, the staff at this Starbucks is top notch. They are always super busy (it is in a mall) but they kick butt and take names. Anytime that an order isn't exactly right, they remake it without question and do it with a smile. The often run out of cold brew and since it is not a full retail location, they easily run out of pastries and sandwiches. But, if you are a Starbucks aficionado like me, you will expect it.