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| - Terrible, un-attentive service by a rude waitress on a Friday night, with just mediocre Thai food mixed in. I was in town on business by myself, and stumbled upon the restaurant. I was seated at about 615pm on a Friday night, and it took at least five full minutes for the waitress to even look at me or pour me a glass of water. The glass she put it in had someone else's lipstick mark on it, but before I could say anything or get another, she scurried away. So I poured myself a new glass. Had to pin down the waitress and ask to order, and then the food didn't come for 35 YES THIRTY FIVE MINUTES. During that time period, the waitress never made any effort to refill my water even when my glass sat there empty. I even flagged her down once to ask if the food was coming, and all she did was come back and bring the check, with no food, nor any explanation about when my meal might actually arrive! I was just on the verge of getting up and leaving, wondering if this girl even spoke English, when the food finally came. I ordered Tofu with Veggies and the Papaya Salad (Som Tam), and asked for it to be prepared for takeaway, since the restaurant seemed busy and had I thought that might mean faster service.
Turns out that rice does not come with the curries/ stir fries here, and the waitress never thought to mention that when I ordered. So then I ordered some as an add on, and told her I had been waiting for thirty plus minutes without once receiving water, and she gave me serious attitude, no apology, nothing. When I handed over the money to pay, there was no "thank you," or God forbid a "sorry to keep you waiting." Turns out the girl spoke perfect English, no accent or anything, so I can't call her silent treatment simply a "miscommunication."
Who cares what the food tastes like if the service is so wretched you can't enjoy your meal? This place seems short staffed, but more than that they just don't give a crap about your experience. Took the food to go, and ate back at the hotel, hoping at least the food itself would provide some respite, but alas, it was simply mediocre. It deserves ZERO stars. OK, maybe half a star for the coconut rice, that was pretty good =)
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