I've used them twice and have been nothing but impressed with Southwestern Auto Glass. The first time I needed a windshield replaced. They gave me an incredibly fair price quote, were able to come to me quickly and had the entire thing replaced in less than an hour. After my first experience, they were the first company I thought to call when I got a crack in my windshield from a flying rock on the highway. Not knowing if it could be fixed, the tech showed up prepared with an extra windshield and was HONEST with me that it could be fixed without replacing the entire windshield. He repaired it on the spot (and took time to actually explain the repair process to me!). I hope I don't need any windshield repairs soon, but if I do they'll be the first ones I call!