After 9 months of letting my hair grow out from a bad haircut and not wanting a repeat of the bad experience I had had elsewhere, I made an appt at Salon Sanctuary in hopes I could get a simple trim. I can honestly say I found a place that went above and beyond my expectations. Alex the receptionist was super nice, friendly and managed to get me an appt with Sarah the same day that I phoned. She also made sure I felt welcomed when I walked in and took care of me right away. Sarah listened to my concerns, was patient, gave me suggestions and the best haircut I've had in years and that's no exaggeration. She was easy to talk with, very nice and friendly and I so appreciate the time that she took to ensure I'd be happy with the haircut she gave me. She has a client for life and I would highly recommend her and Salon Sanctuary to anyone!