Beautiful space with high glass windows which really brightens up the place. Place seemed busy with booths and large communal tables. Came here for takeout drinks only (I don't like to eat at bubble tea places) so can only review takeout. Takeout orders are taken at the counter to the left. Service was a bit slow. We made the mistake of picking up our own drinks when we saw it was ready on the counter but you're supposed to wait for someone to verify it and hand it to you which made it even slower since the servers were quite busy. We got the charcoal tarp crepe cake as well which was quite creamy. The drinks were on par to other green grottos we visited. Honey lemon tea was nice and they were nice enough to add extra honey upon our request. Matcha red bean slush had whole pieces of red bean in it but not much of a matcha taste. Would probably try something else next time. Overall convenient location downtown but with limited parking, wouldn't stick around. 3.5 stars