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  • OK to rent but don't bother buying gear here. This store has gone down hill over the last few years. We rented here for our family, referred countless other families here and as the kids got older, we purchased all our gear here. Nice, fair, responsive and quirky---the anti-Willies. No longer the case. Late last year, we had an issue with the brakes on a set of bindings that were new. A pretty simple little issue. I dropped off the skis but never got an update. I went back and they forgot to order the part but gave us a strap in the meantime. We used the strap to finish the season but they still never ordered the part even though I paid for it. About 10 calls later it was finally fixed --- mind you they never returned the call but I just kept calling becuase of the principle of the issue.. They let a little issue be a major one by simply not taking care of it and communicating. Last week, I was in the store with my middle school daughter wanting to purchase new boots. No other customers were in the store but there were 4 employess---maybe one was a friend. The guys were haning out swapping stories and no one offered help. After a while, it was amusing to me that customers could be in the store, looking at product and not even the manager was interested in helping. Don't waste your daollars.....move on to someone else.
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