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  • I had hoped service here had improved since our last visit, but after today, I am convinced this subpar service must be the norm for the place. Owner even messaged after the last review, so really hoped it had improved. But just as a frame of reference, I typed most of this review out while waiting for our server to just check on us to see if everything was ok(that's how long she was taking). Arrived on a busy Sunday brunch, so we more than expected to wait a little. After being seated at the table, it took 15 minutes just to get drinks. Then another 15 minutes to have our order taken. Waited 20 minutes to get food, only to have it delivered to the table with things missing, like butter for pancakes. Also discovered our table had zero utensils set out for a party of 5. Waitress scuttles away so fast that we could barely tell her what we needed, so more waiting. Usually I love the food for its authentic Jewish fare. Today, I ordered the potato pancakes. Huge, thick portion of 3 pancakes but served with the tiniest serving of sour cream and applesauce. I would expect the $10 cost could cover a bit more condiment with the dish. The patties are so dry that you need something to balance it, but the scale does not fit what they serve. Also took forever to flag the waitress down for this to get a little more. I should have stuck with my original assessment and just stop in to the deli to get my fix of NY food.
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