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  • I am a current Sprint customer. The service at this store when I arrived to question my upgrade and choices was not up to par. First off, I was YELLED AT (not told) that someone will be right with me as soon as I walked in, almost as if it was just something that needed to be said and crossed off the list versus a genuine statement. But, whatever, right? I nodded, smiled, and walked around the store and waited patiently. And waited. And waited. And waited. And as the other customer that was there before me was being helped, I noticed that the store looked friggin AWESOME! I played with all the phones, checked out their really cool displays, read some literature. Then, my stomach was reeeally growling and I realized I was still waiting. When I looked up the associate who had yelled at me earlier, I saw she was joking around with the customer and talking about an "apartment"? That's when I stood and stared in disbelief, hoping she would notice me and possibly care that I was there for business and not social fulfillment. She did not notice. She kept on talking. At that point I decided to just walk out and go to another Sprint store that I knew would give me better service, even if it was a further drive. Or maybe that Verizon store .......
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