Wow what an insulting experience. Not only do they treat you like your stupid. They treat your like you can't do simple math. Here's my story. After being solicited to sell my current car by them. After I waste my time going to the the dealership. They come back with a trade in value $4200 below blue book. The most insulting part was they claimed the trade in value was in part of them getting the car ready to certify the car. I thought this was the cost of doing business. Ultimately drove 35 min to Acura dealership in Ohio. Was treated with respect and was given a much fairer trade value. Never again baierl.