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  • BWW is suppose to be a sports bar, but they play their music very loud like you would have at a wild night club at midnight. The food and service is pretty much pretty good, and the Captains are in general friendly, with the exception for Becca she's a mouthy jerk. Me personally BWW having Captains is a joke, all they really do is interrupt the customers socializing and does nothing they promise. We've been going to this BWW since they opened, but the past 2-3 months a few of the Captains crank the music so loud that we have had to put ear plugs in. Yesterday once again when we showed up about 4:45 pm there was about 10 customers in the place. The music was rocking stupid loud Becca mentioned she's the (joke) Captain and she's there to make our stay pleasant. I asked her to please turn down the music, she replied she'll think about it but never did. When our server showed up I asked him to please turn down the music in the dinning area, he did. But after about 30 minutes of pleasant dinning, Becca decided to be a jerk again and cranked the music even louder than it was before. We quickly finished our drinks and left about one hour earlier than we normally do. We dine out 7 days a week at a different establishment, NEVER none of the other places is this rude with loud music. A few of the employees at BWW Metro have absolutey NO respect for the customers and do what they want. We've been there when they crank up the music so loud that young children start crying making it misurable for other customers. If it wasn't for the ignorance with the excessive loud music in a so called sports bar and the few jerk employees we have had to deal with, I would have given more stars. But after our experience last night compliments from a mouthy jerk Becca ruining our evening with excessively loud music 2 stars was actually to many. A few of these ignorant young people at BWW just doesn't seem to comprehend if you loose customers you won't make money. We survived many years without BWW Metro, and I'm pretty sure we'll do just fine at Native, Hooters, Chill's, Fajitas just to name a few in this area that we go to where we don't have to deal with ignorance with stupid loud music and ignorant captains. I did talk to Peter today (the big manager over several BWW) he appears to be ok with the loud music, we're not. IMO can the Captains idea and put them to work as servers actually taking care of the customers. The Captains do NOTHING when it comes to serving the customers with food and drink when the servers are not available. One good thing I'm not the only one doing a review on this place complaining about the stupid loud music.
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