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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-08-05 00:00:00 (xsd:dateTime)
itemReviewed	Le Westin Montreal
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Traveling with a child, I often run into many hiccups when it comes to hotel rooms. And Le Westin Montreal was no different, although I was thought to believe that they were on top of things prior to my arrival. I called three times to make sure that we had a crib in our room. You ask "Why did I call three times?" Well, I just didn't trust the people I spoke with. During the third conversation, the woman at the front desk assured me that they would put the crib in our room prior to arrival. That was more than I could have asked for, but it also seemed like they were promising too much by stating that they would do that. When we checked in at the front desk, I reminded them that I needed a crib. The person at the front desk said that she saw the record where I called three times to confirm. And she said "oh I hope that there is one left for you because we are out of cribs." OMG! So she said that we should get one since I called ahead of time so many times and that it should be in our room. Sure enough, we got there and no crib was in the room. I had to call the front desk AGAIN (fifth time) to remind them to bring it up. How annoying! One day when it was raining outside, we called down to get our car. They said ok we will have it out for you and didn't specify a time. After 40 minutes, still no car. It was busy down there, but really? 40 minutes??? So we cancelled the car and walked. When we called to cancel, they made no apologies and just said ok...as if they were relieved that they didn't have to get our car. The room itself was actually very clean and nice. It looked like it had been renovated recently which made for a very comfortable stay. The room size was large even with a crib because I get automatically upgraded because of my status with SPG. Overall, some hiccups but nothing that would stop me from staying here again. Nice location to Old Montreal.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Cynthia

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