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  • What should I call this review? Can I give this half a star? "Bada Boo!" or "Bada Doom" I went to Bada Boom Pasta Room in Scottsdale Saturday Night to celebrate a friend's birthday with 11 people. All other restaurants were booked in the area that night so this place was the last resort. The organizer of the birthday bash had called earlier in the week to make reservations and was told that there was a comedy event on the patio. "No problem" they said, "we can accommodate you". Half the party was already seated at the table when I and another friend walked in at 8:30. The waiter was there taking drink orders when we walked in. (They were seated at 8:00). Drinks showed up around 9:00. A staff member came and said that our server was overwhelmed and that he was going to take over for us. (It was her third day). Food orders were taken around 9:15. I asked the waiter what the soup of the day was and he said that they were out of pizza. I was going to order pizza. I had to ask him a second time what the soup was. He then finally informed me that there was no soup. Well finally orders were taken from everyone. FIVE rolls were brought out for 11 people. ROLLS at an Italian restaurant?? I was expecting garlic bread. So everyone did not get bread. We asked for more and then we were brought what now looked like 30 rolls 10 minutes later. As we were waiting for our food, I could see the food prep area where a man was preparing dough for pizza! I though they were OUT of pizza. What the heck was that I could see? Food came out around 9:30 . Some people got their food. One person did not have their food prepared as requested. She is allergic to something that she asked be removed from the food. My food was brought to me. The server called it "tricolor tortellini". I recall ordering "tortellini di mari" That was the exact name on the menu. Everyone was eating their food so I went to the restroom. I was hoping that my food would be out when I returned. It did not. We later asked the manager to remove it from the bill along with the other mess ups that night. He argued with me that my food was brought out twice and that I would not take it. Here is my point about my order: If you call it something on the menu then you must call it that same name when you bring out to the customer. Since we asked that my food be removed from the bill the manager left. He never came back. Instead, he was standing out from watching a charity performance on the patio. WTF!! We were left at the table trying to decide if we pay for the bill or ditch. Bada Boo! needs to rethink their ability to accommodate a large charity event and general diners. It appears that they cannot juggle more than 2 balls at one time. A staff member said that it was not good since they were missing a bartender, out of pizza out of soup, and short on staff. I am pretty sure most of the people attending the charity event got EVERYTHING that they needed. Bada Doom! get your act straight on your operating procedures. Oh, and also they menu was very limited and the food was bland. I am NEVER going back there again, even though the manager invited us back for free drinks.
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